Hear from Keith Webb, creator of The Coach Model.
Keith says “If you change your conversation, you’ll change your results!”
This Beyond The Bars Radio episode is a powerful podcast interview where Keith discusses how he helps people become unstuck and develops the leader inside.
The COACH Model® offers a profound change of mentality and practice from that of telling and expertise to questions and the shared discovery of new solutions.
The power of The COACH Model® is that it is quickly understood, memorable, and immediately usable and replicable in the workplace.
My training is built on helping people grasp and use this model in intensely practical ways to solve immediate organizational challenges.
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Gratefully,
Rob Lohman
Transcript:
Time: 34:45
Hey everybody, thank you so much for tuning in to another episode of Beyond the Barge Radio Podcast, part of the global Mental Health News Radio Network. I’m your host Rob Lowman. I’m really excited to interview Keith Webb because I’ve been using some of your material and guys that I coach myself so to have you on the show for me is really awesome.
Interviewer: Rob Lohman So why don’t you tell people kind of who you are, where you are and what you’re doing right now?
Interviewee: Keith Webb Yeah Rob thanks for having me on, I appreciate it. So I’m living in the Seattle area right now but actually I lived in Asia for 20 years and I was working with nonprofits there, that’s what got me into coaching was during that time. I was questioning a lot of the leadership practices and changed practices that we just kind of take for granted as Americans don’t question.
So I started seeing different ways of doing things and that led me to a different approach to working with people, developing leaders and helping people make changes that they want in their lives, how to reach goals, how to overcome problems and that led into a coaching practice for myself and then I started training coaches and was working mostly in the nonprofit world training coaches and we still do that today.
Interviewer: Rob Lohman That’s great because I think of you training leaders. So if you change a leader you can change even a country too, right?
Interviewee: Keith Webb Yes.
Interviewer: Rob Lohman I was going to say if you can change a leader you can change a company, you can change a community and in that, yeah, change a country; why not? So you’re starting a lot with people from the top and kind of helping them learn how to, yeah it’s awesome.
Interviewee: Keith Webb Well or anywhere in there. My definition of leadership is anyone with influence. We all have actually, influence with somebody; so you have a lot of influence with your listeners because you’re communicating to them and I have influence with my children, I have influence with my friends around me. My parents are now in their late 70’s and I actually now have influence with them and they have influence with me so it’s not leadership as in position, its leader as in are you doing leader activities? Do you influence people?
We can influence people poorly too; we can influence people to go the wrong direction and away from their best interests and so on so we have to be careful about what our influence does.
Interviewer: Rob Lohman Definitely. Do you see a lot of people that when you start talking about leadership, that all the people you just mentioned across the board, each person has that within them. How do you work people from that maybe don’t see themselves as a leader to say like well I do have leadership potential?
Interviewee: Keith Webb Well I’m not really concerned whether they see themselves as a leader or not, what I am concerned with is that they live out their best self and that they are growing in character and that they are making a contribution to the world and meaning the world around them, right around them. How they interact with people is what I’m more concerned with.
My little motto is “change your conversations, change your results”, as simple as that; if you change your conversations you’ll change your results. Everybody’s looking for change in their lives, they’re looking for you know we’re all looking for anyone who’s married is looking for their spouse to change right.
Interviewer: Rob Lohman No, no, no I know I need to change.
Interviewee: Keith Webb I’m sure you’ve seen the cartoon, the first panel says how many of you want change? And everybody’s got their hands up and then the guy says and how many of you want two change? And there’s no one with their hands up. I mean that’s the way it is, we all are looking for change in the world but we want the rest of the world to change and so we get frustrated that we can’t elicit that change in other people and as you said we also want to change and we get frustrated that we’re not able to make changes.
So I dove into that and to see why can’t we make changes in ourselves? Why can’t we make changes or see changes happen around us? Why can’t we influence that better and then how do we do it?
And that’s where I’ve come to and so for me, the overriding principle is if you change your conversations you’ll change your results because conversations is the way that we as humans interact with each other the most. Sure there’s action and I’m a huge action guy so don’t get me wrong, I’m not just a talk guy. The conversations you have trigger all kinds of different things; it triggers motivations, it triggers emotions and these can be protective motivations and fear emotions or it can be motivations that are expansive and emotions that help people to move forward and say I want this, I’m passionate about it.
Interviewer: Rob Lohman That’s beautiful. You wrote an article that says “Rewire your brain for change”.
Interviewee: Keith Webb Yeah.
Interviewer: Rob Lohman And then when some people hear change, that fear thing comes like I don’t know how to change but I like what you said in your article. Talking about it, how does someone actually, you just alluded to it but how does someone really rewire their brain for change?
Interviewee: Keith Webb Right, so here’s the deal. Our brains control everything we do as far as just our reactions. The way the brain is worked it’s almost like wiring except its fluid and electric what goes in there. Inside of our brain we have these neurons and what they do is they flare and they send a signal, an electric signal along the neural pathway and that goes to another neuron. For example; my stomach growls and then that triggers a neuron which sends a signal on the neural pathway that says I’m hungry. So because my stomach’s growling I must be hungry and so I want to eat something right so I do that kind of thing.
Or it could be something along the lines of if you smoke for example, there’s certain things that suddenly you walk outside and it’s a crisp, cool morning and also I want to cigarette right or whatever the thing is or somebody says something to me and then that triggers something along this neural pathway that says wow, I better watch out so it’s the fight or flight type of thing so I better watch out so therefore I will and then that triggers a response to it.
These neural pathways get built up over time, they’re like muscles; the more you send signals along these pathways, the more that pathway gets stronger and easier to go. Picture this, picture a rut in a road; so you’ve got a dirt road maybe going through a field okay, and in that dirt road you can see the 2 ruts for the tires. Some of the places I lived in Southeast Asia, these are kind of the roads we went on.
The deal is the rut to get even not a foot deep but it could get 6 or 8 inches deep, the rut and the deal is you don’t even have to steer, it’s like being in Disneyland in one of these rides you know, you just let go of the steering wheel and the car will stay in the ruts; this is how our brain works. Our brain develops these pathways to go toward certain responses, so X happens and so we head towards Y response. Its ruts and so in order to get out of that we have to do something that’s a little bit counter-intuitive.
Interviewer: Rob Lohman Definitely.
Interviewee: Keith Webb Before I tell you what that is, I’m interested in where you see this working Rob?
Interviewer: Rob Lohman Interestingly enough, my coaching business called “Lifted from the rut”, so I get that. I work with a lot of addicts and even individuals that have been in the system and you know their criminogenic mindset is well, I’m just going to go back, I’m just going to go back, I’m just going to go back or the addict mind says I have to have alcohol to survive. Sometimes physically dependent they do because they have physical dependency on the drug but it’s a mindset, is just for a lot of addicts like I’m not good enough, I’m not going to amount to much, I stink as a father, I stink as a husband just all these things. So it’s just trying to get their mind switched because what you focus on is the direction you’re going to go.
Interviewee: Keith Webb Exactly, so that’s my principle of change in conversation, you change results. This conversation is not verbal, this conversation is in your mind with yourself and so with all of these different things you just mentioned, we’ve built up a way of coping with whatever it is that my fear of inadequacy. Somebody told me when I was younger I’m never going to amount to anything and so now I just see that, I just play that role that I’m not amounting to anything because nobody ever expected me to or whatever the thing is.
It’s amazing, it’s not just people with addictions who have been incarcerated who have these mental conversations with themselves, it’s highly successful people; they just coped with it differently. One person’s gone one direction the other person’s gone into overachieving you know, let’s prove to the world that we’re not inadequate but yet the only reason we’re doing it is because we think we’re so inadequate.
Interviewer: Rob Lohman Yeah and I thought it would be a great thing to have a video projector on all of our minds and as we’re walking around.
Interviewee: Keith Webb It would be scary.
Interviewer: Rob Lohman It would be like everyone would run for cover but then they would realize they are normal. [Inaudible: 09:59] in our heads, it’s a common thing that our society feeds us these things that you got to have this, you got to be this and then we compare and then we’re depressed and have anxiety and don’t think we can measure up.
Interviewee: Keith Webb And we look at people like Robin Williams and no one saw how unhappy and how difficult he was experiencing things inside because he was a guy who was a comedian who made us all laugh and he looks so confident; I mean could there be anybody more confident on the stage? But yet, what was what was going on inside him was an entirely different message and led to it a tragic result. That’s why you just never know. Some of the leaders that are the most dogmatic are actually the ones that are the most fearful and these are the sorts of people I end up working with.
Interviewer: Rob Lohman So if you guys need the key to this website, it is actually www.KeithWebb.com , you can get in touch with Keith. You got great material on your website, just want to give a plug for that too.
Interviewee: Keith Webb Well thanks. So we set up the condition and that is, in your head you’ve got ruts and these ruts are these neural pathways and it’s the way you normally deal with stuff. So here’s what happens let’s say I say to you Rob I don’t want you to eat peanut butter; you love peanut butter but I’m saying don’t eat peanut butter and in fact don’t think about peanut butter. And so you put up a sign that says in your house “don’t eat the peanut butter” and you’ve got it and you put it on the peanut butter jar don’t eat the peanut butter.
What’s happening is every time you think about don’t do that, you’re actually sending a signal along that neural pathway that you don’t want to go, the path you don’t want to go. So actually thinking about not doing it actually strengthens the pathway you don’t want to do; so thinking about don’t do is actually counterproductive. What we need to do and here’s the secret to it, we need to build a new neural pathway that starts from X and instead of going to Y which is where we don’t want to go, it goes to a new place Z.
The thing is though, that pathway is super weak because we haven’t used it, that’s not our normal response and you can call this habit it’s just not our normal response, it’s not our normal habit. For example, let me give you an example; my love language in my family, our family love language was sarcasm. This was not just funny sarcasm, this was cutting humor, and it was like Don Rickles was our patron saint of the Webb households growing up.
There were 4 boys and then my father my mother like this and we were brutal like this right. So I get out of my family and I get into college and this is not going over so well. I get into my career and this is totally not going over well and I’m starting to get danged at work for and getting called in and sat down about you’re disrupting meetings, people are offended you know these sorts of things and you know I’m talking about 25 years ago. The deal was though, I would hear something and immediately I would go towards from X to Y. My normal response was a cutting comment, a cutting sarcastic you know it wasn’t always cutting but it was at least sarcastic comment something funny right along those lines and that was disruptive. Man, I’m telling you it was so hard to not do that.
What I started to do was I started making a different pathway and that is my response would be different and my response would be to instead of thinking a cutting or sarcastic comment or saying a sarcastic comment, I had to replace it with instead of just saying don’t be sarcastic, don’t be sarcastic, don’t be sarcastic, we just strengthened that line, I had to think of something different. I started coming up with something different like oh that’s interesting you know that would be my response in my head and then I began to verbalize that, oh, that’s interesting.
What happened was that actually furthered the conversation that was taking place where as my sarcasm would derail the conversation that was taking place; it would put us off track and then put people against me it and you know I look bad and they didn’t like my participation. But when I said oh, that’s interesting, even if I think that is the stupidest thing I ever heard and I want to make a totally sarcastic comment right now, I said that’s interesting. What happened was that was a very weak pathway for a while but what’s happened is that pathway has built up and my repertoire instead of that’s interesting I now have a number of phrases now I have all kinds of things I can say but I have different ways of responding other than sarcasm.
So then what happens is, from X to Y so that sarcasm pathway starts to be unused it weakens but there’s still a rut there. And so my nature is to “boop” to pop back into that rut if I’m not paying attention. So instead of focusing on staying out of the rut, you have to focus on what you’re going to do instead. If you are triggered to take a cigarette when you step out of you know have a cup, I hear for example smoking is often triggered by coffee. You drink coffee and the habit is to have a cigarette after. The person tried to get rid of, tried to quit smoking forever and they were at not able to do it many times they tried but once they figured out that one of their main triggers for smoking was drinking coffee, what they did was they stopped drinking coffee and then the urge to smoke went away. This is what I’m talking about is finding a different pathway instead of the one that you’ve been using; you have to have a different response.
Interviewer: Rob Lohman I Love that.
Interviewee: Keith Webb That’s the technique and that’s grounded in neuroscience some of the newest things about it. It’s how you actually grow your brain and change your brain and so you’re actually weakening the old response and then you’re strengthening your new response. It’s not easy, it’s not one of these do a habit 16 times and then you’ll keep doing it; I’m sorry to say it’s a lot more than that but it can be done and we can make lasting important changes.
Interviewer: Rob Lohman As a guy that used to love sarcasm, I want to go back there just for a second. We used to call in our family scar chasm because like it is like a scar.
Interviewee: Keith Webb Yes, exactly.
Interviewer: Rob Lohman How did you handle it when people were sarcastic to you? What did that do to you when you received sarcasm from other people?
Interviewee: Keith Webb Well it depends; in my kids they were funny because my two kids grew up away from all their aunts and uncles, my brothers; they were 3 brothers so 4 boys in my family. We lived in Asia so we would come back, my wife doesn’t do sarcasm at all so it’s like it’s just never funny, never, you know; it doesn’t even matter if it’s not cutting, it’s just not funny so she’s like totally got me not doing that.
So then I go back and I get with my brothers and the old me comes out, right. I remember my son, he is about 10 years old and he says Dad you’re a lot funnier around your brothers. If it’s my brothers it comes out and I say that about all of us revert back to junior high you know, when the brothers get together but when I’m around other people I had a lot easier time. What I would do is I would just say to myself; I suppose this is sounds like a don’t do it message but I’m going to respond differently or I’m not going to respond. That’s not quite a “don’t do it” but it was I’m not going to respond meaning I’m going to be silent.
I’m not going to pile on to those sarcastic comments so that would be one is just I’m not going to say anything and I’m not going to pile on and be silent, that’s my choice to be silent. The other would be I’m going to say something that will divert the comment back to the topic so that nobody else could pile on. That took some habit forming for me to be able to do either one of those two things.
Interviewer: Rob Lohman Change can take a while it gets here overnight so you learn these little tools and you learn these things to kind of move forward. I remember my wife I were going through kind of financial challenges at one point and we took one of Dave Ramsey’s classes. He would talk about if all you focus on is getting out of debt what do you focus on? The debt, but if you focus on living for free, it’s so much more peaceful and got me thinking I’m financially free.
There’s an attraction to that that when you start thinking that way, the mind, like you said that this pathway weakened and this one got stronger and over time it was just like well it seems like I’m getting out of debt even though it’s still there when you’re thinking about being financially free. It was really cool; I think it was the first time there was a big switch in my brain about oh wow where are we going to put the focus?
Interviewee: Keith Webb That’s a great illustration Rob because when you focus on debt you’re focusing on pain so even if it’s a positive thing of get out of debt, you’re still focused on pain. When you start focusing on financial freedom, you start focusing on the benefit, you focus on the vision for what you want your life to be. We want financial freedom that’s why we go through the pain of getting ourselves out of debt and then paying as we go versus adding to the cards and so on. That becomes a motivator but get out of debt is actually a pain motivation; because I have pain I want to get out of debt but as soon as your debt becomes manageable and that pain decreases the get out of debt because I feel pain motivation goes down because you’re not feeling so much pain.
So if you have a much better motivation of a positive financial freedom, so get out of debt is just one part of financial freedom. There’s other parts of financial freedom which includes savings, which includes being able to buy what we want because we’ve managed our money well and we also manage our wants. Nice illustration you have there.
Interviewer: Rob Lohman Yeah and then the other one too and you can speak to this because again, do you work with men and women?
Interviewee: Keith Webb Both.
Interviewer: Rob Lohman I remember another point in speaking this because I know as a man and we go through life and there was a period of time where I would blame my dad because he didn’t teach me things and it was like I’m smart enough to know that if you spend more than you have you’re going to be in debt but it was those things. I remember and again, my dad is a very great guy, he’s a wonderful man; I have no problems with him but in my own addiction, drinking and drugs, I would blame him.
I member when I got clean and sober and someone said hey, why don’t you focus on what you want to become; in my case and my faith it was like focus for me, it was focused more on becoming like Jesus then saying what you don’t want to be and that was okay I’m focused on a big positive thing. How do you work with guys that are coming in that have no self-confidence and you’re coaching them because of a father wound or something like that that they hold onto to play the victim role? Does that come up much in the guys that you work with?
Interviewee: Keith Webb It does but I don’t think it comes up as much in my work as it would in yours. The principles are the same and that is we can’t choose what’s happened to us but we can choose our response to it. Blaming doesn’t solve anything, it makes you feel better but it makes you feel better so that you can stay right where you’re at. If you want to be different than where you’re at, if you just want to have somebody else to blame, great, then keep doing you know that’s working for you.
That’s why we do it, that’s why we blame other people; it works for us, it makes me feel good. I feel good because I can blame somebody else for my problems or I can blame somebody and even if there is blame to be blamed, right. I’m not saying it’s imaginary, it could have been terrible circumstances that actually did happen and it’s horrendous some of the things that people have experienced, however, if we suggest stay with the blame, we’re missing part of the thing and that is that you can make a choice.
You can make a choice as to how you move on from here and that can involve all sorts of things. It can involve, well just choosing I’m not going to let it control me, I’m not going to let it hurt me, I’m not going to let this person who hurt me 10 years ago continue to hurt me today. What that means to get rid of that will depend on what the issue was; it could be just taking responsibility for ourselves all the way down to forgiveness to some serious psychological work that you know with a therapist that may be needed depends on where they’re at.
It is a matter of choosing am I going to let this person continue to hurt me or not and you can choose that. When they’re not in your life anymore but you’re still reliving all that and going through that kind of stuff, there are ways to move past that.
Interviewer: Rob Lohman Your message applies to the great thing is anyone that’s breathing because you can move anyone forward. I was thinking of when you said I was just thinking of the word resentment and in early recovery they would talk about resentment is like drinking poison and waiting for the other person to die.
Interviewer: Rob Lohman Exactly.
Interviewer: Rob Lohman I love you’re moving people forward. Within the audience listens to the show there are a lot of like a set of professionals and coaches out there so how can you, speaking to someone about how you help coaches be better and they can improve what they do in their practice to be more serving their own clients? What are some tips you can give to those guys? Tell them how you work with people because I know you do training and stuff. I want people to tap into what you put together over the years.
Interviewee: Keith Webb The thing about being a coach is anyone can call themselves a coach. It’s a non-regulated field unlike psychology, it’s an unregulated field. Anyone can call themselves a coach whether they have training or skill or not. There’s a big difference in who does what and generally the biggest difference is those who have not had any kind of professional coach training, they’ll call themselves a coach but basically they’re being a mentor to that other person, they’re sharing their wisdom, their advice, their guidance with the person that they’re trying to help.
They may listen and draw out as well but there’s a lot of here’s what I experienced, here’s what works for me and that’s valuable. I don’t deny that that’s valuable, however, that’s not professional coaching. Professional coaching is actually non directive and doesn’t involve the coach sharing his or her advice or teaching or those sorts of things, it’s about drawing out of the other person what it is and helping them to reflect.
We ask a lot of questions and we listen in order to help you reflect on what you want, what’s going on inside of you which we’re not clear about; as people we’re not clear; I react like this but I don’t know why I react like this. A good coach can help you determine or help you unpack that like untangling a big rope or taking the layers off of an onion. We can get down to what’s actually happening and you know and I’ve used that function in my life too.
I’ve had coaches coach me and I had no idea that the reason why I was doing something was related to this other thing you know way over here; coaching help get it. Coaching training helps you do that because most people are not good at listening and they’re not good at asking probing questions; what we’re good at is we think that to be helpful we need to say something or share something or do something for the other person. How many times have you said I’m so impressed with him, he just listens and ask questions you know. No, we’re so impressed with the person, I’m so impressed with him and he said this and that really helped me too, right? That’s what in our society were impressed with.
Coaching now is different and it becomes more powerful because I can tell you my situation but my situation is different than yours Rob and yours is different than somebody else’s. There may be some principles there but we’re actually not very good at applying other people’s principles in our lives. That’s what coaching does.
I run a training organization for Faith-based coaches. It’s from a Christian world view and we do professional coach training that is certified by the International Coach Federation which is the largest coaching association in the world. I’ll lead you to an article that I don’t know, maybe you mentioned in the show notes but it’s my best advice for choosing a coaching training or something like that I don’t have my browser in front of me.
It will mention how you choose a good coaching training and you know obviously I plug mine at the end but it’s only if you’re having a fit my client type you know. If you’re my client type I’d love to have you come to my training but if not I’ll give you tips in there how do you sort out a good coaching training from reports or coaching. One of the easiest ways is, is it approved by the International Coach Federation? That’s the largest coaching association in the world. If they’ve approved, it you’re probably getting something that’s pretty good.
Interviewer: Rob Lohman That’s great and I will go on your website grab that article and I can put it in the body of that for you. When people hear the show they’re driving around, they’re thinking oh my gosh I need to make change where’s a piece of paper and they try to write down and they are listening the Podcast in their car and they hear you know KeithWebb with 2 B’s .com. I can’t remember that but they want to like reach out and just say hey I want to call. Is there a way that people can just call you if they’re driving their car and say hey, I really want some help?
Interviewee: Keith Webb There’s not. I value my privacy, I don’t give everybody my number. The best help they can get is to go to my website www.KeithWebb.com and then look at the articles there. There’s a search box they can search under; they can search for the word change, they could search for coach training. You’re going to have links to the specific articles about choosing a coaching program and how to rewire your brain for change. Those articles are there and then yeah so that’s the best way to do it. Then there’s links from there that take them off to our coaching training program and then they can read about that there.
Interviewer: Rob Lohman That’s great. Some people throw their numbers out and I always say if someone gives you your their number please don’t call them unless you really need them. What’s coming up for you that’s new that people can be aware of? Do you have live trainings that you do?
Interviewee: Keith Webb Yes. Again, in our coaching training for our clients which are Christian worldview folks, so our coaching training we offer it 6 times a year twice in Atlanta, twice in Seattle so basically every 3 months it’s offered in the US. That’s a professional length training that people can join; its 5 days in person, follows up with some group teller classes over a number of months and then some one on one with an instructor. It’s quite an involved program but it’s everything a person needs to as far as training goes in order to get their first International Coach Federation Coach Certification.
We don’t certify coaches but we train them to a professional level and then they go to the Association to get certified. We have that coming up several times a year. I just encourage people to subscribe to my blog; my blog is written for business clients, everybody; it’s about making changes and it’s also about being productive as a leader. All the things I learned as I run my own business, I have had to make all kinds of changes in myself to be more effective in running my business while I write articles about those things. People find those helpful and so maybe your listeners would too.
Interviewer: Rob Lohman Most definitely and I was thinking about the United States; here is Atlanta, here’s Seattle, Denver is right along the way and you’re going to make a stop at Denver and well we do training here too.
Interviewee: Keith Webb I’d love to and we have trained before in Denver but we’ve gotten kind of on the two. The funny thing is, everybody on the East Coast used Denver and Seattle as about this you know just a teeny bit apart. It’s half the country away but in their mind anything west of I don’t know what you know any West the Appalachians is considered the West you know and that’s 2/3 of the U.S.
Interviewer: Rob Lohman That’s great. You’ve given definitely lot of food for thought for me and what I do in my own coaching practice too. Is there any last words of wisdom you want to depart to people that are listening that are stuck in that rut? They heard a little bit in the beginning and now they’re trying to get to the end of the Podcast; I just need something to just push them beyond that moment of make a decision to change.
Interviewee: Keith Webb The decision to change is not just the decision to say I’m going to stop doing something, the decision to change is to say I’m going to do this instead; it’s choosing what that’s going to be and then committing yourself to doing that when you want to do the other the old way whatever it was. For example trying to lose weight; I love Fritos, Fritos are the bane of my waste; I eat too many Fritos. I’m good with sweets, I can stay off of them but Fritos I love them.
I’ll eat half bag of Fritos in an evening if I don’t watch out so I decide I would choose to not buy Fritos and so I choose to buy pretzel. I like crunchy salty things right so I choose to buy pretzels instead of Fritos. When I do have Fritos in the house which I do buy them still, I choose to put them in a bowl rather than eat out of the bag and then I go back for another bowl, that kind of thing.
I’m making a choice; it’s not just don’t eat Fritos don’t eat so many Fritos, instead what I’m going to do instead? That’s a silly example but its practical and so the same thing, what I’m going to do instead? It could be if you’re trying to be more productive at work, same thing instead of doing what I’ve been doing which is just hanging out on social media and answering emails all day long.
Instead of doing that I’m going to turn off those things in my computer and I’m going to write an article today and I’m going to get it done today. You see what I mean? That’s that new path, I’m going to write an article today and so because I’m going to write an article today and I’m working on it, I won’t go to email and I won’t do social media for example, if you’re trying to rebalance how you spend your work day. Make a decision what you’re going to get instead, that’s the one thing they can do leaving this podcast.
Interviewer: Rob Lohman Thank you for inspiring people to change. Great tools you guys, make sure you go to KeithWebb.com. Don’t put Keith Webb with 2 B’s. People will do that, they will go to Keith Webb with 2 B’s .com, I can’t find him.
Interviewee: Keith Webb Is it TWO or is it the number 2?
Interviewer: Rob Lohman Too actually.
Interviewee: Keith Webb I’ll register all of those websites so listeners can get there.
Interviewer: Rob Lohman Well, you’re awesome. Thanks again for accepting the invitation to be on the show, I had a lot of fun.
Interviewee: Keith Webb My pleasure; thank you for having me on Rob. i